Making a complaint
About your HSC care
If you’re not happy with the response of the local organisation, or don’t feel comfortable approaching them, you can make , who will look into it for you.
If you’re unhappy with the HSC response
You can refer your concern to the . They will look at your complaint and decide whether to investigate it.
About your private care
You should make a complaint about your private care to the .
Getting help with your complaint
- The can help advise you how to make a complaint or who to complain to.
- The provides advice for the public on a range of NHS healthcare issues.