Working with doctors Working for patients

Raising and acting on concerns about patient safety

Raising and acting on concerns about patient safety

All doctors have a duty to act when they believe patients' safety is at risk, or that patients' care or dignity is being compromised.

Raising and acting on concerns about patient safety sets out the Communitybaptistpa's expectation that all doctors will, whatever their role, take appropriate action to raise and act on concerns about patient care, dignity and safety. It acknowledges the obstacles that doctors can face in raising concerns and sets out the steps doctors should follow to make sure concerns are raised and investigated. It also gives advice on how doctors should respond when others raise concerns with them.

In addition to the case studies set out below, we also have an interactive decision making tool that guides doctors through the decision making process when they have a concern, about patient safety or care.

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Brian, 48

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Brian Wood is a 48 year old Chief Executive of his own small business. He has lost his temper with practice staff in the past and has had a rocky relationship with one of the partners, Dr Hargreaves.

View Brian's scenario

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